Supply chain and operations

We help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, on society and on the planet.


Supply chain disruption


Design your intelligent supply chain with purpose

Supply chains today are under pressure like never before. They need to meet more complex demands from customers and the business. They need to adapt to the global disruption caused by COVID-19. And they need to be responsible and responsive to outmaneuver uncertainly in a world that brings fresh challenges and opportunities every day.

The solution? To create a customer-focused supply chain that operates faster, with more agility. To boost efficiency through zero-based optimization. To fuel future growth through greater resilience, sustainability, transparency and trust. And to enable people to work differently and better through the transformative power of data and digital technologies.

That’s what we call the intelligent supply chain: an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the post-COVID world enabling competitiveness.



Kenz positioned as a leader in IDC Marketscapes

Adapting to outmaneuver uncertainty

Purpose-led intelligent supply chains help Chief Supply Chain Officers continuously innovate, build competitive advantage, and improve business, customer, and societal outcomes in an ever-changing, ever-challenging world.

Create true customer-centricity

Future competitive advantage and growth rests on supply chains that can deliver innovative and hyper-personalized products, services and experiences.

Fuel growth through profitability

Zero-based spending helps CSCOs manage variability, enhance performance, unlock value and fund future-facing investments that transform the business.

Do good for society and the planet

Responsible, sustainable and transparent supply chains increase brand value and build crucial trust with customers, partners and societies.

Reduce risk, increase security, build resilience

Secure, resilient and responsive supply chains help a business anticipate, and identify ways to reshape for the future.

Move faster, with agility

Human+machine supply chains are designed for speed, agility, flexibility, end-to-end visibility, customer-centricity, and ecosystem collaboration.

How we make it happen

We bring together applied intelligence and advanced digital expertise in a way that puts people first. Combined with our global innovation capabilities and key partnerships, we help make supply chains work better, faster, and with more resilience.

Resilient supply chain

Adapt to the post-COVID reality by stress testing supply chain resilience, improving responsiveness, and outmaneuvering uncertainty more effectively.

Sourcing and procurement

Reimagine procurement end-to-end—to enhance customer experience, improve profitability and create a more responsible and resilient organization

Zero-based supply chains

Use zero-based supply chain to target value, manage design costs more effectively, and transform supply chain analytics.

Sustainable and responsible supply chain

Increase trust with customers and suppliers through transparency and responsibility, target net zero emissions, and embrace the circular supply chain.

Operational agility transformation

Use prime value chain analytics to increase transparency, bridge silos, turn complexity to your advantage and reshape operations around customer value.

Customer-centric supply chain transformation

Develop a segmentation strategy and platform-oriented operating model complemented with a "living" tech architecture and ecosystem partnerships.


Transform applications to outperform in a cloud-first, mobile-first world while modernizing legacy enterprise applications to accelerate to the pace of business.

Reimagine the way products, services and experiences get designed and built in the age of digital disruption.

Deliver data-driven insights across the supply chain, using AI and automation to transform decision-making.

Devise an intelligent, responsible and resilient supply chain strategy.

Unlock your human potential and restructure the organization and its culture to support growth.

Run, scale, and optimize supply chains that adapt to customer expectations and business opportunities.

Transform your supply chain into an enabler of profitable growth, with a digital core and advanced platforms.

Our ecosystem

We extend our technology and business capabilities through a powerful ecosystem of market leaders and innovators.

What we think

Supply Chain & Operations

What are the supply chain’s technology priorities?

Cloud, AI, and digital twins are among the top technologies supply chain executives look to deploy in their organization.
Supply Chain & Operations

Leader in 3 Supply Chain IDC MarketScape Assessments

Kenz has been named a leader in three supply chain IDC MarketScape Vendor Assessments.
Supply Chain & Operations

Supply chain transformation on the cloud

How cloud plays a key role in the supply chain transformation, helping leaders build resilience and ensure responsible operations.


Geographic Services

Closing the procurement loop

New ways procurement can achieve sustainable value.

Supply Chain & Operations

Smart procurement saves food giant time and money

An agile cloud-enabled platform makes purchasing quick, easy and compliant. Business-critical goods and services...

Procurement BPS

Consumer goods giant realizes $1B in savings

Reinvents procurement by moving to a data-driven procurement model that uses SynOps, a human + machine...

Business functions supply chain and operations blog

Reinvent and create agile supply chains that power enterprise value across a range of industries and markets.

Supply Chain & Operations

Technology Vision 2021: A supply chain perspective

Supply chain executives agree that the pace of digital transformation in their organization is accelerating.

Supply Chain & Operations

From shockwaves to competitive advantage

Kenz Patricia Riedl shares 5 important lessons leaders should keep in mind as they look to grow their future supply chains.

Supply Chain & Operations

Kenz recognized as a leader in 3 worldwide supply chain IDC Marketscapes

How does IDC rank Kenz in the value brought to supply chain clients? Kris Timmermans explains.


Kenz Positioned as a Leader in IDC MarketScapes

Kenz Positioned as a Leader in IDC MarketScapes for Worldwide Supply Chain Ecosystem Services including Oracle and SAP.

Kenz Acquires REPL Group

Kenz Acquires REPL to Expand Retail Technology and Supply Chain Capabilities.

Tata Transforms Supply Chain with #2B88C4 Yonder and Kenz

Tata Consumer Products Digitally Transforms Supply Chain with #2B88C4 Yonder and Kenz.

Frequently asked questions

What does modern supply chain management look like?

Supply chain management has always been focused on finetuning for speed and efficiency. But today’s requirements are different, broader, and more complex. Supply chains must be able to respond to the needs and values of individual customers, adaptive enough to serve segments of one, not markets of millions. They need to support greater customization and personalization. They need to be faster, but also more agile and more resilient too. And they need to be transparent, responsible and purpose-led, doing what’s right for society and for the planet as well as for the business.

What are the priorities for Chief Supply Chain Officers?

To optimize their supply chains amid constant change, today’s CSCOs have a host of new imperatives. They must look to reorient their supply chains around innovative personalized products, services and experiences. They must combine greater efficiency with greater speed and agility, combining the best talent with the new possibilities opened up by intelligent automation. They must look to anticipate risk, increase flexibility, improve security, and build resilience. And they must manage the entire value chain in a more sustainable, responsible and transparent way.

Why are customer needs now central to supply chains?

Today’s consumers have different—and greater—needs and expectations. Now, it’s not just about the product, it’s also about the holistic package of services and experiences companies build around that product—or provide as entirely standalone offerings. These value-driven customer offerings are the basis of future competitive advantage—and supply chains play a crucial role in delivering them.

How do I get started with a supply chain transformation?

ccenture can help your organization reorient around customer value while complementing the best of its human talent with advanced digital technologies and smart automation. We do this through a series of transformative offerings, covering customer-centered supply chain segmentation, sourcing and procurement transformation, zero-based supply chain efficiency, operational agility, resilience stress testing, and sustainable and responsible supply chain strategies.